Worldwide Shipping. Free Returns. COD Available.

Returns & Exchange policy

For orders placed within India

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free return or exchange within 15 days of receiving your order.

Please note the following exceptions to our return & exchange policy:

  • Returned items must have tags intact and should be returned in the original packaging
  • Returned items must have no visible signs of wear, tear or use
  • Masks are not returnable

To initiate a return or exchange, please complete the following steps:

  1. Login to your account using your email address and password
  2. Go to My Orders section and select the Order you wish to return or exchange
  3. Choose the products you wish to return or exchange from your order
  4. Submit the return request

Our team will verify your request and initiate a pick-up by our courier partner. You will be informed about the same via Email / SMS.

After successful receiving and verification of the products, the order amount will be refunded to the original payment method within 7 working days of receiving the product.

If you’re facing any issues with returns or exchange, feel free to get in touch with our team at +91 9311339577 or write to us at support@ecoclothingindia.com.

 

For orders placed outside of India

  • We do not provide a return option for international orders.
  • In case if you receive a damaged product, Please intimate us within 48 hours of receiving the product at support@ecoclothingindia.com or by calling us at +91 9311339577  (Monday – Saturday, 10 AM-6 PM, IST).
  • Order(s) once dispatched, cannot be canceled.

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